Privacy Policy

1. Introduction

Beybaji ("we", "platform") is committed to delivering a world-class online gaming experience for users in Bangladesh. A key part of that commitment is safeguarding the personal information of our members.

This Privacy Policy ("Policy") explains what information Beybaji collects, how it is used, when it is shared with third parties, and what steps we take to protect your data. This Policy applies to both the https://beybaji.net website and the Beybaji mobile app.

We believe transparency is the foundation of trust. This policy is written in clear, straightforward language with no hidden terms or jargon. If anything is unclear, please contact customer support.

2. What Information We Collect

Beybaji collects two types of information — data you provide directly and data generated automatically through your use of the platform.

Information you provide directly:

• Name, date of birth, and contact details (email, phone number)
• ID document details (NID, passport) — for KYC verification
• Proof of current address
• Payment method details (mobile banking number, bank account number)
• Records of communications made with customer support

Automatically Collected Information:

• Device information (model, operating system, browser version)
• IP address and approximate location
• Website and app usage patterns and click behavior
• Game and betting history
• Transaction records (deposits, withdrawals, bonus usage)
• Login time and session information

The primary purpose of collecting this information is to provide you with a safe, high-quality service, prevent fraud, and comply with international regulatory requirements. Your data is never sold to third parties for marketing purposes.

3. Use of Information

Beybaji uses your information for the following purposes:

• Account creation, verification, and management
• Processing deposit and withdrawal transactions
• Providing bonuses, promotions, and VIP benefits
• Providing customer support and resolving issues
• Prevention of fraud, money laundering, and underage gaming
• Ensuring the security and integrity of the platform
• Investigation of Terms & Conditions Violations
• Keeping you informed about important updates or changes

Beybaji only uses your information in ways consistent with the purpose for which it was collected. If we need to use it for a new purpose, we will seek your consent first.

4. Sharing Information with Third Parties

Beybaji does not sell your personal data to third parties. However, limited information may be shared in the following circumstances:

• Payment Service Provider: Information necessary to complete transactions is shared accordingly.
• Game providers: Information required to run the games you are playing.
• Regulatory Authority: For legal obligations or investigations.
• Security Services: For fraud prevention and cybersecurity.

We have strict confidentiality agreements with every third party. They may only use your information for specified purposes and are not permitted to share it with anyone else.

5. Cookie & Tracking Policy

Beybaji uses cookies and similar technologies on its website and app to improve your experience. Cookies are small files stored on your device.

Types of cookies we use:

• Essential Cookies: Required for login sessions and security.
• Functional cookies: To remember your language and preferences.
• Analytical Cookies: To understand usage patterns on the platform.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

6. Data Security Measures

Beybaji employs industry-standard technology to protect your data. Our security measures include:

• SSL/TLS encryption — all transactions and communications take place over encrypted channels.
• Two-Factor Authentication (2FA) — an extra layer of security for your account.
• Firewall and intrusion prevention systems.
• Regular security audits and third-party penetration testing.
• Strict data access controls for staff.
• Tokenization and hashing of sensitive data.

7. Your Rights

You have specific rights regarding your personal data, and Beybaji respects each of them:

To exercise any of these rights, please contact customer support. We aim to process all requests within 30 days.

8. Data Retention Period

Beybaji retains your information only for as long as necessary. Retention periods for specific data types are outlined below:

Once the retention period expires, data is permanently deleted or anonymized.

9. Protection of Minors

Beybaji is strictly for users aged 18 and above. Account registration and gameplay by minors is strictly prohibited.

• Age verification is mandatory at the time of registration.
• Age is verified through identity documents during the KYC process.
• Any account found to belong to a minor will be closed immediately.
• Parents are encouraged to monitor their children's internet activity.

Beybaji follows international best practices to prevent underage gaming. For more information, visit our Responsible Gaming View page.

10. Policy Updates & Contact

Beybaji may update this privacy policy from time to time. For significant changes, a notice will be posted on the website and you will be notified directly by email.

Check this page regularly to stay up to date with our latest policies. Continued use of the platform constitutes acceptance of any updates.

If you have any questions about our Privacy Policy, our customer support team is ready to help. Reach us via live chat or FAQ page Find answers to common questions.